Dell inspiron laptop ac adapter light turns off

[sadams1128]

Dell Inspiron n7010. Had set on hibernate, now will not power up at all. Tried the different methods of turning on (i.e. holding power key down for a minute while battery/AC adapter disconnected, connected, etc.). It's still just dead. Also, the AC adapter LED light shuts off when plugged into computer. Tried other adapters, same result.

 

[mark2012_96]

Try other Ac Adapter, follow this link if you want http/www.genuinebatteries.com/laptop-ac-adapters, I bought My charger there and its good, they also offering Ac adapters and I think its also good. thank you.

 

[sadams1128]

I tried 2 other Dell adapters. Same result.

 

[Pradeep Singh]

Hello,

My name is Pradeep and I work for the Social Media and Community Team at Dell.
Since you have already tried 2 good known adaptors and if the wall outlet where you are connecting
the adaptor is working fine then it appears to be an issue with the system board.It is unfortunate that you may have to replace the Motherboard.


Thanks,
Dell-Pradeep Singh

 

[pratham_verma]

Dell Inspiron n7010. Had set on hibernate, now will not power up at all. Tried the different methods of turning on (i.e. holding power key down for a minute while battery/AC adapter disconnected, connected, etc.). It's still just dead. Also, the AC adapter LED light shuts off when plugged into computer. Tried other adapters, same result.

Hi,

Welcome to the Community.

It seems that there is a problem with the motherboard ( system board ) of your laptop. I would suggest you to get it replaced as it is not transferring the charge to the battery. Also, I would suggest you to check the port wherein you plug the ac adapter to see whether it is damaged or not.


Thanks,

Pratham

Dell | Social Media Outreach | Global Social Media & Community

 

[justboomit]

I face these issue all the time. I connect my HP laptop's AC adapter to my Dell laptop for few seconds and then try my Dell laptop's AC adapter. That works like a charm. Hope this helps you!

 

[Ganesh005]

Hello,

My name is Pradeep and I work for the Social Media and Community Team at Dell.
Since you have already tried 2 good known adaptors and if the wall outlet where you are connecting
the adaptor is working fine then it appears to be an issue with the system board.It is unfortunate that you may have to replace the Motherboard.


Thanks,
Dell-Pradeep Singh

Pradeep - Cant only the power jack be replaced on the motherboard? Or, Dell doesn't not want to do chip level repair?

 

[Ganesh005]

Hello,

My name is Pradeep and I work for the Social Media and Community Team at Dell.
Since you have already tried 2 good known adaptors and if the wall outlet where you are connecting
the adaptor is working fine then it appears to be an issue with the system board.It is unfortunate that you may have to replace the Motherboard.


Thanks,
Dell-Pradeep Singh

Pradeep - Cant only the power jack be replaced on the motherboard? Or, Dell doesn't not want to do chip level repair?