Dell P53G not recognizing HD.

[AfeRena]

Hey there, guys. First of all I just wanna wish you guys, a very Merry Christmas!!!


I'm having a problem with my mom's notebook. We took a family vacation since last thursday (22/12) and returned today. When my mom turned her notebook on, the following message appeared:

https/i.imgsafe.org/00e16afaab.jpg

I pressed F5 to see if I could figure it out what was going on, but then, after a few tests, this message showed up:

https/i.imgsafe.org/00e732458a.jpg


I really don't know what's going on. It was working fine the last time she used it.


Thanks in advance for any help that you guys can give me! And also, thank you for your time!

 

[reedo_43]

Either it came loose or it has died.

 

[AfeRena]

Hey there!

If it's loose, is there anyway that I can try to plug it back?

 

[reedo_43]

Yes, There is a cover on the bottom which houses the hdd. Just open it up and have a look.

 

[AfeRena]

Yes, There is a cover on the bottom which houses the hdd. Just open it up and have a look.

Ok!
It seems like he's plugged in. So I think he really died on us, right?

https/i.imgsafe.org/110ee8ba42.jpg

 

[reedo_43]

Sorry to say, but yes.