Disappearing trackpad pointer in Dell XPS 13 2018 version

Jun 10, 2018
I have the 2018 Dell XPS 13. The trackpad pointer disappears intermittently, sometimes the laptop also hangs when this happens. I have never tried using a mouse so I don’t know if this will also happen with a mouse.
Try updating the drivers for the touchpad and see if that resolves it. If not, then I would try an external mouse. If it works fine, then you may well have a hardware problem and would need the touchpad looked at.