Dvd drive runs but does not read disk

[the-donkey]

hi guys need some advice i have an advent QT5500 laptop the dvd drive runs but wont read disks its an optiarc dvd rw ad-7530-a i have tried uninstall but get same result i have tried looking for updates to the firmware but cant seem to find this model number. if anyone has any ideas before i buy a new one id love to hear them cheers guys

 

[Guest]

Hi,

The first thing to check is is it a H/W or a S/W fault.

Try to boot ot a bootable CD (XP or Vista install CD, memtest .....)

If it does not boot to a bootable CD it is a physical drive fault.

If it does boot to CD, what does device manager say about it?

 

[the-donkey]

seems to be a driver issue i got it sorted by going to
http/support.microsoft.com/kb/314060
that sorted it