Ralston18 :
Verify that the Windows 7 System meets the specs for the management software.
Test with one member first and then keep adding members to see if and when the "spinning" begins.
What is the source of the .pdf files? How big are they? Are they being created on the fly via some conversion process?
The real issue is the "spinning".
Use Task Manager and Performance Monitor to see what is going on during the "spinning". Whenever it happens to start.....
How do you exit the spin? Any resulting error messages or warnings in the Event Viewer logs?
Gather a few specific details and also contact the management software manufacturer.
I killed the management software process after 45 minutes. The problem I found is that it has no way to create a custom report with the info we want to send out. Plus, it has two fields for email addresses - household & personal - but will only pull from the Household fields for email. Some people have individual emails because their spouse is not a member. The software does not provide a way to do a mass update nor select the email address to use. There were o error messages. Their tech support said "that shouldn't happen. Try again."
The PDF files are created by the software on the fly and there are about 125 files, each under 75kb.
I can export the reports needed as one large PDF file which I then extracted to individual PDF files using Foxit Phantom.
I used the Windows secret handshake to create a list of file locations (select folder, hold shift key + right click to copy the file locations) and pasted the addresses into Excel creating a CSV file. I matched each PDF file to each email address. I tried A-PDF Automail but couldn't get it to pull in the info to email.