Solved! Epson BRIGHTLINK-697UI Audio problem

Oct 10, 2018
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Hello All,
I have an audio output problem with the Epson Smart Projector Epson BRIGHTLINK-697UI. After all the trying I have decided that problem is not coming from the laptop or the cable (hdmi) i am using, so either the projector has audio problem or there is a settings I didn't try yet on projector's menu. Now, this projector's video output is working very well, and its audio output was also working until 2 weeks ago. So, any idea what might have changed without touching the menu of projector?

Thank you
 
Solution
Check that HDMI is still the audio device when it's plugged into the projector.
If you plug the laptop into a TV with HDMI do you get audio?
That will tell you if the projector is the issue.