Error downloading a file

[velo3100]

When I try and download control centre from the clevo website the following error occurs: <?xml version="1.0" encoding="UTF-8"?>

-<Error>

<Code>InsufficientAccountPermissions</Code>

<Message>The account being accessed does not have sufficient permissions to execute this operation. RequestId:f2659090-0001-006b-681d-cb3bd3000000 Time:2016-06-20T18:02:17.1757581Z</Message>

</Error>

Does anyone know why this is happening? I think my laptop is not blocking the website as it doesn't matter if I try it on a different laptop. If this is the case, can anyone suggest a way round this.

Also if anyone have the control.zip file from this website: https/clevo.blob.core.windows.net/driver/P7xxDMG/Others/Control.zip can you put a link here if this is allowed? This is the official site so you moderators don't have to worry about it being a dogey site.

I have windows 10 if that helps.

 

[rgd1101]

Don't think it you. look like it is using Microsoft Azure Storage and clevo didn't setup correctly to pass the credentials to access the download file.

 

[rgd1101]

Tried a few different thing.
It seem to download but I didn't finish so don't know what version
216 MB and it was downloading at 70KB/s, and we have 150Mbp/s at work, good luck
ftp/ftp.clevo.com.tw/P7xxDMG/Others/Control.zip

 

[velo3100]

It worked thanks very much. This proves that you and everyone on Toms hardware know more than the support team for Clevo as I asked the same question.
Thanks, downloading it now.

Tried a few different thing.
It seem to download but I didn't finish so don't know what version
216 MB and it was downloading at 70KB/s, and we have 150Mbp/s at work, good luck
ftp/ftp.clevo.com.tw/P7xxDMG/Others/Control.zip

 

[rgd1101]

glad it work. although it look like they fixed it after you contact their support.