Every time I call customer service my phone call fails. 2 hours I've spent trying

[ursula.mckernon65]

Every time I call customer service no matter what number my call fails. I had a girl for a minute who hasn't called back. When inquiring why phone bill was so high I found out I'm paying for two phones. Thought this issue was resolved over a year ago. I have one phone. Period

 

[bignastyid]

And what are we suppose to do about it? We are not your service provider we have zero control over your phone bill.

 

[rgd1101]

MERGED QUESTION
Question from ursula.mckernon65 : "Overcharged over year"

I just did this. Overcharged. Have been charged for two phones for over a year thought this was resolved.. finally. Keep calling to speak to a sprint rep & calls fail. Every time. 26 yrs with sprint and been cheated. What shall I do

 

[rgd1101]

compliant at bbb