Solved! facebook account was locked- link and pass for unlocking doesn't work

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Nov 15, 2021
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My facebook account was locked for security reasons (maybe hacked, but not sure,because my email and information was not changed)

Facebook emailed me a link to unlock my account after I verified my ID. But each time I click on the link it goes to the page that I am blocked and I need to do the same procedure with the ID.
I have double checked and the link is correct. I tried from mobile phone and other device like computer, laptop.

The email also says I can try and login normally and use the supplied code as my password. This just throws the error "Invalid Password".

I have tried to reverify my ID three times and three times I have received new emails with new links, but they still fail as Invalid.

Please can you help me gain access to my account please as I have had the account for years and desperately want to keep it.
 
Reactions: Sk Sabbir

Wolfshadw

Splendid
Moderator
Only Facebook can help you with Facebook account issues.
If you EVER receive e-mails concerning account issues from ANYONE that you do business with, under no circumstance should you click a link in the e-mail. Always go to their web page to log-in and resolve your account issue. 9 times out of 10, you'll find there is no issue with your account.

-Wolf sends
 
Reactions: Sk Sabbir

Wolfshadw

Splendid
Moderator
Only Facebook can help you with Facebook account issues.
If you EVER receive e-mails concerning account issues from ANYONE that you do business with, under no circumstance should you click a link in the e-mail. Always go to their web page to log-in and resolve your account issue. 9 times out of 10, you'll find there is no issue with your account.

-Wolf sends
 
Reactions: Sk Sabbir
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