Folder Tree Missing

dlusk

Honorable
Oct 11, 2013
4
0
10,510
0
A Windows 7 computer has Office 2007 installed. A couple of months ago, when in any application in office 2007, the Save As dialog box no longer has the Folder Tree showing on the left. When you Open a document, worksheet, or presentation, the Folder Tree is visible in any application, but not when saving in the Save As dialog. This happened all at once.
 

dark_lord69

Distinguished
Jun 6, 2006
740
0
19,010
40
After doing that... how are you closing Office?
Try clicking the office button then going to "Exit Word" (for example)
Hopefully this will cause it to save that setting if not...

Try:
1. regsvr32 /i shdocvw
2. sfc /scannow
in a command box.

I MS tech suggested that this setting may be saved in your profile and that deleting and creating a new windows user profile could potentially fix this issue.
 

dlusk

Honorable
Oct 11, 2013
4
0
10,510
0


I failed to mention that I have already done that, restarting Office after doing so, to no avail.
 

dark_lord69

Distinguished
Jun 6, 2006
740
0
19,010
40
After doing that... how are you closing Office?
Try clicking the office button then going to "Exit Word" (for example)
Hopefully this will cause it to save that setting if not...

Try:
1. regsvr32 /i shdocvw
2. sfc /scannow
in a command box.

I MS tech suggested that this setting may be saved in your profile and that deleting and creating a new windows user profile could potentially fix this issue.
 

dlusk

Honorable
Oct 11, 2013
4
0
10,510
0


Yes, creating a new user profile made the problem go away, then just moving to the new user. Thank you. I have marked your answer as the solution.
 
Thread starter Similar threads Forum Replies Date
B Laptop Tech Support 2
C Laptop Tech Support 7
T Laptop Tech Support 1
P Laptop Tech Support 0
Muaaz.Ulhaq Laptop Tech Support 3
stanloona Laptop Tech Support 1
T Laptop Tech Support 1
N Laptop Tech Support 6
K Laptop Tech Support 1
B Laptop Tech Support 1
N Laptop Tech Support 2
Z Laptop Tech Support 1
K Laptop Tech Support 8
B Laptop Tech Support 1
A Laptop Tech Support 1
M Laptop Tech Support 1
D Laptop Tech Support 1
L Laptop Tech Support 1
A Laptop Tech Support 1
D Laptop Tech Support 1

ASK THE COMMUNITY