Galaxy Tab Stuck on Splash Screen

Riserasta

Commendable
Aug 26, 2016
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0
1,510
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Hello, trying to help a friend with a Galaxy Tab E, and it is stuck on the splash screen. He did a hard reset earlier when it was froze on the Wifi page.
Earlier he got a message saying unable to sign into Wifi AP. An Unauthorized factory reset has been performed on this device. The sign in screen can not be accessed.

Can anyone offer any help?
 
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