Hello, I am helping a friend with her laptop gateway T68 something and her C drive was corrupted. I was able to copy her personal data from the C drive onto another hard drive as well as copy the backup partition. After formatting the old hard drive and repartitioning it, I copied the recovery information back to the secondary partition. I was trying to boot into it but no key combinations worked. I was able to get a gateway recovery disk from a friend of mine and it will boot into recovery but it asks to restore the hard drive from DVD images and not the backup partition. Could me copying the backup drive to another hard drive and back have caused a problem? Is there something else I could try? I would like to restore the hard drive to factory settings. Thanks.