Question Gave Hacker Remote access... What can I do.

[bsrutter]

Ok I purchased a Printer and and went to what I thought was the website to download the driver. It ended up being a fake website. I entered the model number of the printer and came up with error message and had you call support. So I called support and they requested remote access to fix the problem. Stupid I know but looked like legit Cannon website so I did. The tech ran a diagnostics in command prompt and said the drivers were corupted and that my network has been hacked. Then tried to get me to pay for a Level 9 tech to remove the hack and install network security. I have removed that hard drive and installed an SSD drive but I do have a second hard drive for storage and I beleive the programs are stored on there. Is there anything I can do to check or remove what he has done?

 

[helpstar]

Cannon is not Canon

Which software did he use to get remote access to your computer?

Better change all your account passwords as well (mail, google, facebook....)

Wouldn´t use this drive´s software. If you have important private data on it, you should get it off in a sandbox environment or at least scan the drive with an anti virus tool like malwarebytes.
You can´t be sure what this guy did or did not. He could have made anything or just scare you.