I was recently the lucky recipient of a wonderful virus. I let a family member use my laptop and the rest is history. I managed to stop the annoying pop ups but I still can't open avg. Zemana found a few and deleted them but now it keeps crashing. Rkill helped to stop a few processes. HitmanPro did the bulk of removal and now it says things are clean. The updated version of Malwarebytes won't open so I tried using chameleon. It uses the previous version but can't find anything. If I update Malwarebytes via chameleon or the website it won't open anymore. Superantispyware didn't find anything. And when I try to open windows defender it says my IT administrator preventing me from accessing it's options. I don't have an IT administrator. I'm not terribly saavy when it comes to this. Please help me. Anyone.