Hello guys
Last summer I had problems with my laptop's ATI Mobility Radeon HD 5650 and decided to replace it at a service store for 120euros
They said they would replace it with the same chipset so I paid and hope to get it solved.
After I received my laptop back nothing was fixed so I called them to complain they said to bring my laptop back to check it.
The replacement chipset was faulty so they ordered a new one and put it in. This time it seemed pretty fine for 2 months the laptop experience was smooth.
Recently during playing games even if the laptop was not heated (I don't play demanding games at all) it was shuting down on its own (without a bsod) after hitting the power button the light of the power button goes green and it goes off again. After 1 minute I can normally turn it on.
Also it seems that I have minor lag at some games in which I did not have before,so I went to the device manager to check the Graphics Card and the name of it is "AMD Mobility Radeon 5000 series"
Well that's not a specific graphics card at all so from the name of it,it could be a 5650 card but it could also be something else. Before I got my original ATI 5650 replaced it normally showed the graphics card name.
I am still under their warranty so what should I do? Ask for another replacement? Ask for my money back if possible? Nothing from the above just burn their store?
I hope you can help a bit
Last summer I had problems with my laptop's ATI Mobility Radeon HD 5650 and decided to replace it at a service store for 120euros
They said they would replace it with the same chipset so I paid and hope to get it solved.
After I received my laptop back nothing was fixed so I called them to complain they said to bring my laptop back to check it.
The replacement chipset was faulty so they ordered a new one and put it in. This time it seemed pretty fine for 2 months the laptop experience was smooth.
Recently during playing games even if the laptop was not heated (I don't play demanding games at all) it was shuting down on its own (without a bsod) after hitting the power button the light of the power button goes green and it goes off again. After 1 minute I can normally turn it on.
Also it seems that I have minor lag at some games in which I did not have before,so I went to the device manager to check the Graphics Card and the name of it is "AMD Mobility Radeon 5000 series"
Well that's not a specific graphics card at all so from the name of it,it could be a 5650 card but it could also be something else. Before I got my original ATI 5650 replaced it normally showed the graphics card name.
I am still under their warranty so what should I do? Ask for another replacement? Ask for my money back if possible? Nothing from the above just burn their store?
I hope you can help a bit