GT750M Nvidia Control Panel crashes only when power plugged in!

[Negativ3]

Hi all,

I'm really hoping there is a setting somewhere I'm missing, here goes...

Acer Aspire V7-582PG
Nvidia GT750M

Due to ongoing graphics card issues under Win8.1, I did a completely fresh install of Win10 today (twice) however, the problem remains.

The problem:

With power adapter plugged in, when Nvidia control panel is started, no 3D graphics are shown and the system reports the driver (353.54) has stopped responding and has recovered.

With laptop on battery, Nvidia control panel performs as expected, no 3D graphics errors reported whatsoever and the Nvidia logo displays and spins as expected..

1. The laptop charger is correct type and rating (19V @ 4.74A).
2. The Nvidia driver installed is not the latest but is the one detailed on the Acer website. I tried upgrading and had the same issues, then did another fresh Win10 install.
3. Tweaked power plan settings for min and max CPU to 5 and 20% respectively.

Is there a power setting somewhere I need to tweak?

Many thanks for any help.
Andy

 

[Laptop_Nerd]

Hi,

Here are some troubleshooting steps that may help.
- First is to change the power management option in Nvidia Control Panel.
- Here's how: http/nvidia.custhelp.com/app/answers/detail/a_id/3130/~/setting-power-management-mode-from-adaptive-to-maximum-performance
- If this will not work, do a clean install of the graphics driver.
- Go to Device Manager and uninstall the Nvidia graphics driver.
- Next is to uninstall anything related to Nvidia in Programs and Features.
- Once completely uninstalled, download and install the latest driver.
- Here's the link: http/www.nvidia.com/Download/index.aspx
- Reboot the laptop once the latest driver has been installed.
- After the reboot do also set Nvidia as the default GPU.
- Here's how: http/nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
-

 

[Negativ3]

Hi,

Here are some troubleshooting steps that may help.
- First is to change the power management option in Nvidia Control Panel.
- Here's how: http/nvidia.custhelp.com/app/answers/detail/a_id/3130/~/setting-power-management-mode-from-adaptive-to-maximum-performance
- If this will not work, do a clean install of the graphics driver.
- Go to Device Manager and uninstall the Nvidia graphics driver.
- Next is to uninstall anything related to Nvidia in Programs and Features.
- Once completely uninstalled, download and install the latest driver.
- Here's the link: http/www.nvidia.com/Download/index.aspx
- Reboot the laptop once the latest driver has been installed.
- After the reboot do also set Nvidia as the default GPU.
- Here's how: http/nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
-

Hi,

Thanks for the tips, I have been through the list step-by-step however, the kernel driver crash and recovery I see when starting Geforce experience or Nvidia control panel is still happening.

This has got me... could it be hardware related?

Thanks
Andy