gtx 960m running poorly help.

[thebest21445]

i bought a new msi gaming laptop and it has pretty decent gaming specs, but when i ran heaven benchmark 4.0 it was super laggy. it was going around 8fps on normal settings. i expected much more like 25fps high. is there an issue with it? am i using my intel hd 4600 instead? this is really weird and unepected. it said on the heaven benchmark that the clock speeds were going 405mhz on the 960m.

Full Specs:
i7 4720HQ
GTX 960m 2gb gddr5
12gb ddr3L
1tb hdd
1920x1080p res

 

[MrPopadomz]

Disable the intel HD graphics.

 

[bailojustin]

Go to power options and turn your it to high performance, and get gpu z, this will let you know if you gpu is being used. As for your gpu I'm pretty sure in thenvidia control panel you can set it to only your card. If not you can in the bios.

 

[bailojustin]

And it does not sound like a problem, if you can play games well then you don't have an issue

 

[thebest21445]

And it does not sound like a problem, if you can play games well then you don't have an issue

high performance set and 960m preferred in nvidia control panel

 

[hang-the-9]

Make sure you run the tests on the laptop LCD screen and with the power plugged in.