I am having several issues. My computer froze and shut off while playing a game, and when I powered down and tried to power back on, the computer loads to the windows symbol, then hangs on a black screen. This screen persists and I can do nothing.
I then tried to access the recovery and advanced options, and tried every option with no success. Finally I ran chkdsk in command prompt and got the c0000185 error. I am assuming that means the hard drive is fried. That said, if I go to system recovery and search for a recovery file (which still does not work) I can see all my files and folders intact with all my personal files. So I am assuming that what is wrong with the hard drive is the bootable Windows 8.1 files are corrupt.
I have created a bootable USB to attempt to reinstall windows, but the computer will not boot the drive. I know it is not a problem with the USB as I have used the bootable pendrive with this computer to reinstall Windows 8.1 several months ago. Now my bigger issue is I cannot even get to the advanced options recovery menu anymore. My only options are to boot into bios, or the computer goes to a black screen with a "disk read error; press ctrl alt del to restart". This screen just keeps cycling every restart.
I am finally at a loss of what to do. If I could simply find a way to reinstall windows to the HDD that would be ideal as I will not lose any of my files. IF that option is not possible due to the HDD being fried, I was wondering if I could use my external HDD to install windows to (as I do not currently have the money to buy a new HDD). If this is my only option, how would I go about installing Windows to the external HDD, as my only copy of windows 8.1 is a bootable USB that I cant seem to get to work with my PC.
Please any help would be great
Edit: Even with the bootable USB plugged in I can do nothing. It takes me to the black screen with the option to restart. Hitting F2 brings up bios, but none of the other keys do anything. I cannot get to any of the recovery features anymore.
I then tried to access the recovery and advanced options, and tried every option with no success. Finally I ran chkdsk in command prompt and got the c0000185 error. I am assuming that means the hard drive is fried. That said, if I go to system recovery and search for a recovery file (which still does not work) I can see all my files and folders intact with all my personal files. So I am assuming that what is wrong with the hard drive is the bootable Windows 8.1 files are corrupt.
I have created a bootable USB to attempt to reinstall windows, but the computer will not boot the drive. I know it is not a problem with the USB as I have used the bootable pendrive with this computer to reinstall Windows 8.1 several months ago. Now my bigger issue is I cannot even get to the advanced options recovery menu anymore. My only options are to boot into bios, or the computer goes to a black screen with a "disk read error; press ctrl alt del to restart". This screen just keeps cycling every restart.
I am finally at a loss of what to do. If I could simply find a way to reinstall windows to the HDD that would be ideal as I will not lose any of my files. IF that option is not possible due to the HDD being fried, I was wondering if I could use my external HDD to install windows to (as I do not currently have the money to buy a new HDD). If this is my only option, how would I go about installing Windows to the external HDD, as my only copy of windows 8.1 is a bootable USB that I cant seem to get to work with my PC.
Please any help would be great
Edit: Even with the bootable USB plugged in I can do nothing. It takes me to the black screen with the option to restart. Hitting F2 brings up bios, but none of the other keys do anything. I cannot get to any of the recovery features anymore.