I did a hard reset.and the following are the pages I keep getting: Welcome!,WiFi, date and time, EULA &Diagnostic Data, and then I get the page saying Got Google? On this page it asks: Do you have a Google Account? and If you use Gmail or Google Apps, answer Yes. At the bottom of the page are Yes and No. I've pressed both and always come up to the same place: a second WiFi page. At the bottom you are given to choices: Back and Next. The Next button is not lit but the Back button is. Can't go any further. Thoughts?