HDD not getting detected on usb 3

[Rajat_8]

WD elements 2 tb hdd not getting recognised to usb 3 but works normally on usb 2.
Even the light is on but doe not blinks.
Moreover other hdd gets connected and gets recognised to both the usb 2 and usb 3.

 

[ancientknight]

I suggest you to check out this thread as another question similar to yours was answered
http/www.tomsguide.com/answers/id-2674816/1tb-external-hdd-working-usb-works-usb.html

 

[ffg7]

are the other drives usb3?