Headphone jack on Dell Inspiron 6000 not working

[yousaf465]

The headphone jack on Dell Inspiron 6000 not working, what should I do. It doesn't mute the main speaker when I insert the external speakers or headphones.

 

[soundguruman]

The headphone jack on Dell Inspiron 6000 not working, what should I do. It doesn't mute the main speaker when I insert the external speakers or headphones.

The tracks on the circuit board are broken, very common problem, a good tech could fix it or Dell can fix it.

 

[yousaf465]

Should I contact dell for this ?