Headset w/ microphone Help

[JennyMum]

Hi, I've gotten a Logitech Stereo Headset H110 for my child. The audio works fine but the microphone doesn't. We got it new, I've checked to see it's enabled on the audio settings and it is. However there is no "boost" option to make the mic louder.
We've plugged it into the back and front of the tower. We're on Windows 10 using a HP Pavilion p7-1236s PC. Troubleshooting in audio says it can't detect a problem. I've tried this headset on a laptop and it works. Any help would be very appreciated getting it to work for him on his PC.

 

[hang-the-9]

Make sure it's in the correct plug, does it work if you try to wiggle the cables? Is the input source set to the mic? You said something about boost, does it work but is just low? Did you try another headset with the computer?