Help Desk

Forum discussion tagged with Help Desk.
  1. S

    Another New laptop scoring dismally low on novabench. at wits end. need help

    Hello, I know there's a thousand threads with essentially the same title on here, but i spent some ample time reading thru them without finding the right answers. So i'm hoping this community might be generous enough to help me here. I recently purchased a Lenovo Yoga 710-11ikb in control...
  2. D

    Solved! Laptop wont boot up..

    My dell laptop is not booting... Om this started yesterday.. My pc was frozen on startup.. So i waited almost 40min but no luck.. So I took off the battery re inserted it.... Then started having a problem encountered a problem communicating with a device connected to your computer, no...

    sppextcomobjhook.dll trying to create file to keep it from loading but dont have permission

    so, i use bitdefender and for ever now its been saying that sppextcomobjhook.dll is blocked on startup.. and I hit the option to DELETE.. i have read in multiple forums that a way to perma block this is by creating a text file in the c:/windows/temp folder (thats where its at each time i...
  4. M

    Hacked by Youtube bots?

    Hi guys, today a bit something different. A few minutes ago, i got some notifications on YouTube. It turned out that 'I' put comments on videos. The comments were from bots, i didn't think i saw the videos before. So actually, it turns out that there were comments placed via my youtube account...
  5. M

    Solved! Oculus Rift choppy

    So i have this weird problem with my Oculus rift where on my computer screen everything looks fine but in the oculus headset when i turn my head its like laggy or choppy its not a smooth experience ive reached out too them and they even sent a different headset and nothings changed my specs...
  6. A

    Help Forgot password

    I forgot my password to my Dell Vostro desktop, because i haven't used it in awhile, how can i get in it?
  7. M

    Solved! apple podcast app

    if i download podcasts through the podcast app (the purple app) on ios devices will it store the podcast files directly in the app and not take up space on my device
  8. A

    Gaming Laptop Shuts Off Randomly

    I have a asus rog g751jy-vs71 gaming laptop that I received from a friend 7 months ago and only recently in the last month the laptop shuts off loading into games, middle of games, and sometimes while browsing the internet. I have cleaned out almost all the dust out from inside the laptop and...
  9. S

    How do you adjust the record meters on my nakamichi CR-4 when the record meters stay on before recording tapes?

    Hers the thing: I have a rare nakamichi CR-4 tape deck that works nicely but the record meters are on at the -30 on both L/R channels when they should be off when you want to record your tapes. Is there an adjustment for this inside of the unit to eliminate this? Let me know soon and schematics...
  10. M

    untagged online pictures

    how can i find pictures of me online that i haven't been tagged in? would i be able to google search another picture of me and it will find that one or similar pictures?
  11. I

    my acer laptop puts random letters and punctuation when i click on CERTAIN keys.

    hello. my Acer laptop keeps adding random letters when i click on certain letters for example these are all the letters that do this are - o p l and adds o- o0 p- p- l- *l[ and then the punctuation it happens to is - . [ - and the SHIFT BAR. i dont know whats...
  12. C

    Undetected Graphics Cards

    Hello, I just bought an MSI GT75VR Titan pro and am having a problem. None of my graphics cards are detected by the laptop. A GTX 1080 and intel graphics are not even shown in the device manager. The CPU is fine so I do not understand why it's only the GPUs that are acting up. Right now I am...
  13. S

    Toshiba Tecra A8 / Satellite Pro A120 frozen on boot screen "Missing Operating System" WINDOWS 7

    So I Have an old Toshiba Tecra A8 / Satellite Pro A120. I was trying to load Kali Linux on it and was trying to learn it because I'm a noob at Linux. I succeeded in LIVE booting into Kali using a USB. I was running Windows 7 and it was working fine. I decided to install Kali and when i got to...
  14. P

    Powered subwoofer not playing

    I recently bought a Fender PDP Powered Subwoofer, and I cannot get it to play from my Pioneer VSX-D409. I’ve tried everything I can think of, and I cannot get it to play through it. All of my other speakers do. The subwoofer works–as I’ve played music directly and solely through it. Can someone...
  15. M

    apple tv apps

    does the latest apple tv allow you to install apps from the app store like on ios devices? I've been hearing yes and no to this question and I don't know which one to believe
  16. J

    CAN I use this power board????

    I have a broken motherboard for my Insignia 40"1080p 60HzLEDTV (model # NS-40D420NA16) My broken Board says, 179710 Barcode MZ157K22PQ But all I can find online are boards with, 179710 Barcode MZ153N24EV Can I use this board?
  17. H

    Speaker Wire Alternative

    I have a lot of ethernet cable, so can I use that instead of speaker wire. Ethernet cable has 8 - 24 guage wire in it. Can I use 4 - 24 guage wire as the positive (RED) and 4 - 24 guage wire as negetive (BLACK)? Which would make it 18 gauge wire because 4 - 24 gauge wire equals 18 gauge wire.
  18. P

    Need help wiring Xbox One audio to Reciever

    Hello all, I need help connecting the audio from my Xbox one to my receiver, while also receiving video to my tv. These are the connections on all three. Any help would be appreciated!
  19. M

    Solved! Acer Predator 15 not turning on without charger

    I just bought my laptop in February and have been using it since then. last night, I left it on charge like usually i do after work. In the morning when i tried turning it on without the charger it didnt turn on. but would turn on as soon as its connected to its charger. i tried taking out the...
  20. M

    2 Graphic cards in my LAPTOP! (HELP PLS)

    So my laptop has 2 graphic cards an amd 8610g and an amd r7 m260, From my understanding the 8610g is used for lower end applications, while the r7 m260 is used for heavier applications, but i notice while ingame that the r7 m260 only has only 800 mbs of ram, while the 8610g has 3456mbs of shared...
  21. B

    how can i recover deleted photos from my nikon d3400?

    I went on a camping trip and took some awesome photos with my Nikon D3400. From 03/27/18 to 03/30/18, I was browsing through all the photos I took. When I got home, I took out the SD card and insert it into my laptop. When trying to view the photos, ALL the photos from that day were gone but the...
  22. C

    Can't download anything while SD card in phone

    Hi. I have a specific problem and I hope someone can help me. I have an android phone, no brand, it says Android 5.1 if that helps. My phone stopped being able to download photos from apps recently. It can sometimes download apps, sometimes not, but photos from e.g. Facebook or Imgur, it says...
  23. J

    hot spot issue

    when ever i connect my laptop's wifi with my phone's hotspot it get disconnected after few seconds... i guess something is wrong with my phone, like some kind of security issue... i have samsung galaxy s7 edge kindly help
  24. C

    Dell Inspiron 15 Gaming 7567 keyboard typing super slow randomly and affects games

    I have no idea what to do. As im typing this now it will type just fine then suddenly ill be done with a sentence and its lagging behind half way then complete really fast. Ive tried turning filter keys off, keeping my cpu usage as low as i can, ive monitored it with no real spikes in apps, ive...
  25. M

    instagram direct message source code

    is there a way to get the source code for direct messages on instagram? hopefully this isn't a weird or bad question to ask.
  26. S

    Samsung full hd with pop up like ad UN40K5100

    I have a Samsung hd tv UN40K5100. Out of now where a pop up/ ad, kind of like as screen saver showed up. It never goes a away just moves from left to the right of the screen. it says "NEW Samsung hd full wide color enhancer, full hd 1080P, connectshare movie, UN4OK100." for some reason I...
  27. P

    how do i upgrade

    how do I upgrade?
  28. M

    Solved! how to send e-mail from gmail using a yahoo e-mail address

    I'm trying to set up my gmail account so that i can send and receive e-mail from my yahoo account. i can receive e-mail from my yahoo account but gmail or yahoo is blocking me from using my yahoo e-mail to send e-mail with my yahoo address in gmail. it lets me select my yahoo address but once...
  29. M

    recording live streams

    is it possible to record a live streams? if so would it be possible to save it as a regular video file and either save it on a hard drive, memory stick or burn it to a cd?
  30. 1

    My Nextbook Tablet will not connect to the internet anywhere. Nothing Works.

    My Nextbook Tablet won't connect to the internet every time I try to connect it says connecting... then instead of connecting it says saved. On occasion, it connects for 3 seconds before shutting off. I tried to reset it and I've tried to reset the router but nothing is working how do I fix this?
  31. T

    2D stuff is broken while 3D is untouched on my laptop

    First time im posting here, i bought a (used) laptop off of NewEgg and 3D games work fine but when I go into google chrome 1/3 of the screen has a black flickering box top left has a black square and middle of the screen has a black line, switching to Firefox fixed that but the lettering would...
  32. M

    recording on android tv box

    is there a way to record what you watch on the android tv box? And could it be transferred and/or back up on to an external hard drive, cd or usb stick?
  33. T

    need immediate help in sony vegas 14

    guys i have a screenshot of my problem but i dont know how to put the screenshot file here so you can see him if you dont know what i mean tell me wher do i click to post an image here so basically im edditing a video on sony vegas and suddenly this happend: for some reasone ther are now ups and...
  34. V

    I'm Thinking About Clearing My Drives For Organization Purposes?

    Hi, I'm new to this forum so hopefully I'm asking this question in the correct place. I built my PC a few years ago and never really took the time to properly learn how to organize my files.Now It's become a hassle locating things. I rarely ever created folders when I download software, so very...
  35. F


    Yesterday, my phone, and LG G3, was plugged in, through a car port, and I was giving my dad directions on google maps. My phone suddenly turned off and then wouldn't turn back on again. I tried to hold down the power button, and nothing happens. Sometimes it will act as though it will turn on...
  36. G

    Laptop not turning on

    I have a toshiba laptop when I try to turn it on nothing happens I charge it the red light works fine then I press the power button the white light flashes once then nothing happens I have left it charged for 10 hrs and it doesn't work after unplugging it
  37. S

    Solved! Need help please

    Hi. I found my old headset, Sades 7.1 gaming headset and I plugged it in and I can only hear from the left side. The right side I can't hear anything. What do you think it would be? Tried pluggin it in from a different port and it looks new.
  38. A

    Can i use Asus A556UQ Laptop for Gaming Live Stream ?

    Can i use Asus A556UQ-DM868D/DM869D For live streaming? it has 8GB of RAM and 2GB of VGA and i5 7200u. What do you think?
  39. C

    Very Intresting PC issue.

    Hello, i have issue with my laptop. Hello guys, This is my PC specs: OS Name Microsoft Windows 7 Professional System Manufacturer Dell Inc. System Model Inspiron 5547 System Type x64-based PC Processor Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz, 2401 Mhz, 2 Core(s), 4 Logical Processor(s) BIOS...
  40. Z

    Someone is accessing my computer and possibly phone

    Hello, I just need advice on a matter that someone is accessing my computer. I think I noticed this one time but I believed maybe a relative was on my computer or something but back in late January of this year, I noticed strange things on my computer such as photos being accessed, deleted...
  41. A

    Adobe Premiere CC 2017 seems to be completely broken

    Adobe has been constantly crashing lately. I already did a complete reinstall of it but nothing changed. Every video I've worked with in the last 2 months has been a nightmare to edit. - Audio drops out completely while editing with no way to get it back without restarting the project. -...
  42. D

    Need support on my computer should i upgrade ? (Please Help Me)

    Hello all, Currently i do youtube on my pc and all the specs will be listed down below. I just need advise on should i upgrade my pc/buy new one? This is what i need it to do: What i need my pc to do: 1.) Record game play with my Elgato in 720P. 2.) Record my voice at the same time while...
  43. I

    Need help with gateway laptop

    Anytime i start my laptop it shows me a black screen and it says. Yukon PXE v6.1.2 (beta) (20080407) (C)copyright 2003-2008 marvell(r). All rights reserved Pre-boot eXectution enviroment (pxe) v2.1 (C) copyright 1997-2000 intel corporation PXE-E61: Media test failure, check cable PXE-M0F...
  44. S

    help me jesus msi laptop frrked help pleeease

    So i bought this pc and wiped the whole thing and may have deleted important files :( i updated it too windows 10, which i dont think is supported on these computers as i checked on MSI's website and the last os it goes too is windows 8. the cpu is always up and down but stays at 100% when...
  45. 4

    Acer reset problems

    my laptop quit responding to any commands from my mousepad so I did a reset and now it will not open any apps. If I point to something and hit enter it will sometimes work but will not respond to any commands or open apps or internet. HELP!!! I have reset 3 times hoping it just did not load all...
  46. S

    How to get beats audio back on HP touchsmart 520 PC

    I upgraded my HP touchsmart 520 PC to windows 10 and have lost not only my audio drivers, but also my beats audio. I have since, re downloaded the drivers for the audio, it's now up and running again. I am however having a lot of issues finding beats audio drivers for my computer. I have...
  47. R

    Toshiba Speakers Blown help :(

    hi i have a toshiba P75-A7200 and there is a crackling sound on the left speakers when I get my volume to 50+ any resolve on this. and is it really true if i use glue in the speakers it will solve the problem?
  48. henrytcasey

    Help Me, Tom's Guide: How Do I Set Screen Time Limits on Android?

    Trying to limit how much time your child spends on their Android smartphone or tablet? Tom's Guide is here to help. Help Me, Tom's Guide: How Do I Set Screen Time Limits on Android? : Read more
  49. D

    Sager np9377s blank screen

    Hey there i have a sager np9377s and it seems that every time i power on, the screen will be blank like no power.. after a while it will restart itself and then the lights will blink normally like its running even my orbweaver and my external mouse will light up but still the screen will not on...
  50. D

    Help in CSS and HTML

    Hello!, so if you all don't know there is this new text to code app called MACAW, it will be free to download and use forever forever until tomorrow. Basically I had an assignment in my class which was to create a website with MACAW extract the code and analyze it, I made the website, can...
  51. A

    HELP ME PLEASE OMG [Audio Crackling]

    So on Christmas i got this new PC that had audio working fine until one day it started to crackle and when i tried to watch YouTube the screen would glitch weirdly. so i went on line looking for people with the same problem or ways to fix it. One way was to set the minimum processor rate from...
  52. J

    I think i need to create a menu and a while loop must be included.

    I need help with this question, i've been at it for hours now. The goal of this project is to create a class that will calculate the student grade for CSC 171. The users of the application will provide the program with their current points received and current total points possible for each of...
  53. P

    Help needed! Bad virus, formatted drive, need to get OS back, no OS partition.

    Time sensitive! Help! Stuck! Had a bad virus, Toshiba Satellite laptop, was forced to completely format the drive thus eliminating the OS recovery install partition. I am unable to proceed any further, I absolutely thought this computer would have had some sort of failsafe to NOT format the...
  54. S

    MSI GL72 - Fan problems/noises

    Hey! I got a serious problem here. My fan suddenly started to make a weird buzzing noise, and i can feel the whole fan on my keyboard. It's shaking almost. I have to shutdown my pc and start it up again and sometimes it stops to make the noise. Please help! P.S I can record a video of it, and...
  55. S

    reliable laptops for a college senior who commutes, is at school from 8-10 and is ACCIDENT PRONE

    What is the best laptop option for specifically a History major, (LOTS of research, website entering, paper writing and document/ PDF saving), who is in their senior year, commutes an hour to school, is at school from literally 8-10 and needs to rely on a laptop to get the job done without...
  56. C

    Can't go to on any browser

    I don't know what i downloaded or someone else downloaded but it changed a lot of things i got everthing back to normal but i can't got to when i try to go to it redirects me to this
  57. C

    Toshiba Satellite L Series Laptop display wont turn on

    My computer was woking perfectly find, I shut it down, and then now when i turn it back in it has a green light and it turns back on, but the display wont turn on. The orange light that turns on when it turns on normally doesnt work either. Please help! It is a toshiba satellite l series. I...
  58. M

    amazon prime explantion

    is amazon prime like netfilx where you stream shows and movies or do you have to buy each episode of a tv show or movie you want to watch?
  59. M

    amazon and/or ebay question

    i know this is something i can easily look up but i seem to have trouble finding the answer so i thought i would turn here. what information does the seller get from the buyer on amazon and/or ebay? I'm assuming they get the shipping address for obvious reasons but they don't get any other...
  60. T

    Alienware 18 No sound from the speakers :(

    Greetings readers, First i'm going to describe my problem as accurately as possible. This is what I assessed so far: [Problem] No audio from the speakers [Cause] A faulty headphone jack that makes the system think something is always plugged in. Because of this sound does not go through my...