Hello I tried hard resetting my MacBook Pro, I successfully erased everything but then it said I had to contact Apple support

Oct 2, 2018
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As soon as it turns on it says starting internet recovery this may take a while. Then goes to Apple.com/support
 
Oct 2, 2018
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If you are able to get into Recovery mode, you can try quitting Safari (⌘+Q) and open Disk Utility, erase your disk with format APFS, then ⌘+Q again and select Reinstall macOS, agree everything and installation will begin.