Help me remove these extensions/virus's (I've tried everything I know)

Indiedude

Estimable
Jun 24, 2014
8
0
4,510
0
Hey everyone, I have a few viruses i think and they are "SalePLuss,PCCpnApp" they are extensions that use pop up advertisements provided by "opton". I have used "Malwarebytes and CCleaner", and have manually clicked remove in extension list and to no avail. Right after i click remove in extension list it goes away for abit, but they both come back asap and it is really annoying me. Idk what to do. Today I also got this extremely strange pop-up.
 

Ironsounds

Distinguished
Jul 31, 2011
512
0
19,260
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Hello... The only place the virus lives is on your HD... fastest ways are 1) Do a restore point to a previous "good" condition.
2) a "clean install" of your OS and programs... Delete all Partitions before Re-install.
 

Indiedude

Estimable
Jun 24, 2014
8
0
4,510
0


I actually have hitman pro (free), but i dont know how to actually use it. Whenever it runs and checks on stuff, thats all it does it doesnt actually let me delete what it finds wrong (or atleast i dont know where the button is).

@Ironsounds I dont think i really want to do a clean install of my os. I'd assume there is a better way.
 

CWEric

Estimable
Jun 13, 2015
171
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4,710
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That what the paid version is for. Free = scan, premium = remove, 30 days free trial on premium starting on the day you activate the trial aka your first removal.
 

peterracine

Distinguished
Jul 3, 2011
9
0
18,520
1
Whatever you do do not call that number! Try running a few programs such as roguekiller from adlice, malwarebytes and malwarebytes anti-rootkit, adwcleaner from xplode, and combofix from subs. I would like to add that it is safer to download these programs from reputable sites like bleeping computers or geeks to go. I do this for a living and these automated programs will find most infections on computers. Good luck.
 
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