HELP! My laptop shuts down after loading Win7 before AntiVirus can load. It happens in safe mode as well. It's a complete shutdown - no restart. The shutdown happens so quickly that it doesn't give you enough time to run an antivirus scan. The laptop had been working fine until this time. No recent changes or upgrades have been made (aside from an Adobe Flash Player update).
My computer is an:
Alienware M18X
i7-2860 processor
16GB RAM
1TB HD
1.5 GB NVidia 560M
I currently have ESET Nod32 antivirus for protection. BTW, I'm a girl and not a total computer nerd (excuse the expression), but I understand a little bit about computers, so I'm not a total moron when it comes to computers either. I'm at a loss when I can't even get into my system though.
I'm having to type this from my smartphone, as I 'm unable to use my computer for anything at this time. So, any help that anyone can offer would be greatly appreciated.
My computer is an:
Alienware M18X
i7-2860 processor
16GB RAM
1TB HD
1.5 GB NVidia 560M
I currently have ESET Nod32 antivirus for protection. BTW, I'm a girl and not a total computer nerd (excuse the expression), but I understand a little bit about computers, so I'm not a total moron when it comes to computers either. I'm at a loss when I can't even get into my system though.
I'm having to type this from my smartphone, as I 'm unable to use my computer for anything at this time. So, any help that anyone can offer would be greatly appreciated.