Hello
I just purchased the Plantronics RIG 800HD wireless headset and am having trouble getting the sound to work properly. I'll list what I have encountered so far:
I can't seem to get any improvement using the optical cable, is this only for crossfading? Part of me thinks that just buying and analog headset with a sound card would be better but surely this kind of quality was not intended for this headset?
Does anyone know if there is a way to improve sound or if I am doing something wrong? Is there a way to increase from 16bit to 24bit? Why do some thing like dolby sound tests and some movies sound amazing but FPS games are terribly muffled?
Remember point 4 about the test button sounding crackly and distorted, this has to be part of the issue if it can't even play a ding sound properly?
Thanks you in advance and hope to hear from someone with more knowledge than me.
I just purchased the Plantronics RIG 800HD wireless headset and am having trouble getting the sound to work properly. I'll list what I have encountered so far:
- No driver, documentation or software online. W10 had driver already and has named headset correctly.
- Wireless receiver plugs in via USB and also optical into mobo, no sound card.
- Came with Dolby Access code so i installed and have it selected in spatial sound.
- In speaker properties un the advanced tab the format only goes up to 16bit 48000hz. When i click the test button it sounds horrible and crackly!
- Play some surround tests on youtube like dolby and listened to 8d music. Everything sounds amazing!
- played some FPS games like Rianbow 6 siege and Hunt: Showdown and quality is bad. The position is fine, so i can always hear where people are but footsteps sound like low quality soundbites from a 90s/00s game. Plus the noise from my own footsteps muffles everything else!
- Tried all different sound options on the headset itself and in dolby atmos app but they are all equally bad.
- Wanted to buy a sound card to see if it would enable 24bit format for better sounds but read that wireless headsets can't use sound cards because of the USB aspect of them.
I can't seem to get any improvement using the optical cable, is this only for crossfading? Part of me thinks that just buying and analog headset with a sound card would be better but surely this kind of quality was not intended for this headset?
Does anyone know if there is a way to improve sound or if I am doing something wrong? Is there a way to increase from 16bit to 24bit? Why do some thing like dolby sound tests and some movies sound amazing but FPS games are terribly muffled?
Remember point 4 about the test button sounding crackly and distorted, this has to be part of the issue if it can't even play a ding sound properly?
Thanks you in advance and hope to hear from someone with more knowledge than me.