Solved! Help!!! The subwoofer has strange sound

[JameBond99]

Hi all,
I have just bought a new Edifier S350DB speaker. But in some songs, my subwoofer emits some strange sound like rattling sound.
The first song that I played "Infinity Ink - Infinity (Dubdogz & Bhaskar Remix) (Bass Boosted)"

View: https/youtu.be/JUh79963OM8

The second song: "Imany feat. Filatov & Karas - Don't Be So Shy"

View: https/youtu.be/ebdSL8IABUY

Does my subwoofer have any problem?
Thanks!

 

[hang-the-9]

I'd contact their support, could be something loose in the sub, or it's not on a stable surface or something else is rattling in the area. Also, I would find a place to hid that silver disk player or whatever that is on the table, it's really obvious and a bit out of place among the other colors and design you have.

 

[hang-the-9]

I'd contact their support, could be something loose in the sub, or it's not on a stable surface or something else is rattling in the area. Also, I would find a place to hid that silver disk player or whatever that is on the table, it's really obvious and a bit out of place among the other colors and design you have.

 

[JameBond99]

I'd contact their support, could be something loose in the sub, or it's not on a stable surface or something else is rattling in the area. Also, I would find a place to hid that silver disk player or whatever that is on the table, it's really obvious and a bit out of place among the other colors and design you have.

You mean you've actually contacted Edifier support?

 

[hang-the-9]

You mean you've actually contacted Edifier support?

No, don't have any of the speakers, but from what is happening it sounds like you need to, or the place you bought it from.