hey my my lenovo yogabook 2 has been automuting it self for a weeks and i dont know what to do?

[TeraNovaSavior]

so as in the title my lenovo yoga book 2 has been auto muting itself for a week everytime i try putting the volume up it just mutes it self again so im really confused plz help.

 

[webworkings]

Sounds like malware, virus, etc., may be on the device.

You could try first to update the sound drivers and see if that helps. If not, I would do some very deep scans (more than one kind even) to check for malware, viruses, etc.)

If you still can't resolve it. Try starting up the laptop in "Safe Mode" or "Safe Mode with Networking" and see if the problem happens in there. If it doesn't, then you definitely have something on the device that is causing the issue.

How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.


In Windows 7/Vista/XP...

1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.

2. The computer will then display hardware information and run a memory test.

3. Next the "Advanced Boot Options" menu will appear.

4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.