Hi . My loptop is connected to wifi but it deosn't work. Like my chrome and internet explorer or firefox non of them work.

[marziajafari88]

At first my loptop didn't connect to wifi but now it is fully connected to wifi but it doesn't work. In chrome or internet explorer it says there is no internet connection ،whereas there is full wifi connection. I don't know why?

 

[helpstar]

Do other devices have internet access via this wifi?
Test connecting it via LAN cable to the router/modem

if intenet would work fine with other devices, is a firewall installed and which antivirus software do you use?

Check by disabling wifi decryption on th erouter and connect to it again.