My touch screen disappeared after upgrade from 8 to 8.1 and then to 10. One day it worked in 8.1 and the it was gone. Please tell me (in simple language) how to get it back. Dell Diagnostics said it was not installed.
Do uninstall/reinstall the display adapter driver of your laptop first.
- Go to Device Manager and uninstall the graphics card driver.
- Download and install the latest driver from Dell's Support site.
- Here's the link: http/downloads.dell.com/FOLDER03348317M/1/Video_Driver_6YKW1_WN32_15.201.1101_A01.EXE
- Once the latest driver has been installed reboot your laptop.
- After the reboot do test your touchscreen if it work again.
Do uninstall/reinstall the display adapter driver of your laptop first.
- Go to Device Manager and uninstall the graphics card driver.
- Download and install the latest driver from Dell's Support site.
- Here's the link: http/downloads.dell.com/FOLDER03348317M/1/Video_Driver_6YKW1_WN32_15.201.1101_A01.EXE
- Once the latest driver has been installed reboot your laptop.
- After the reboot do test your touchscreen if it work again.