How do you restore a windows 7 acer laptop to factory settings

[s463em]

I tried to reset on the laptop under eRecovery but it wont connect to the internet. it says connected but no access. I then tried the alt +f10 during start up and that doesnt work either.

 

[WR2]

Hello s463em;

Can you boot the laptop into Safe Mode with networking? F8 at boot up.

 

[michaellee121613]

yes what to do now