Hi,
May have more information about your laptop? Here are some troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds and try booting it back up.
- If it doesn't work, do try to set BIOS to its default.
- While in BIOS press F9 and it should set it to default then exit.
- And if these doesn't work you may need to check the manufacturer site if there's any updated BIOS.
- Another troubleshooting steps would be to run a complete factory reset to reinstall Windows.