How to make my phone man a sound when ringing

First try restarting the phone. (turn it off and back on)

Should that not help, then go into "Settings" and then "Sound". Make sure all the volumes are set to where you want them.

If, in the end, none of this helps, then you may need to take it back and have them give you a functioning device. No new device should give you problems.
 
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