I have a total wireless zte phone that has had all its data reset to factory settings..... How can I unlock it so I can use my att sim with active service on it instead of trying to reactivate the phone and account service
Sadly we don't have the gear to unlock phones. Your best bet is to call your service provider and have them unlock the phone for you.
Digital Trends does have a piece on info on what to have an who to call when it comes to unlocking phones from services, you can find it here: https/www.digitaltrends.com/mobile/how-to-unlock-a-phone-on-every-carrier/