HP 1365dx runs HOT!

[JEGuitarist]

So, I bought the 1365dx about a year ago (refurbished to save a good $100) and the fans never seemed to run as fast as they should...they ran but never seemed to kick "into high gear" when things started getting warm. So I currently have a cooling fan, but it still doesn't get the job done. I'm idling right now at around 110 degrees Fahrenheit. (HD is 100 degrees) when I start gaming it kicks up to at least 145-160 afterwards more than likely blue screening... I've already blown the fan out a few times and nothing has fixed it. About 2 months ago Windows 7 told me the fan stopped working, but it went away later that day..so I'm almost thinking the fan may be bad and that might be the issue. Is there a way I can run a hardware test to see if it is going bad? I'm hoping to just buy a desktop PC in a few months and just use it for gaming..but for the time being I'd like to get this laptop fixed up and stop the overheating.

 

[k1114]

Those temps are normal. Software can't tell you if hardware is going bad. You should still be able to feel, see or hear the fan.

 

[JEGuitarist]

Those temps are normal. Software can't tell you if hardware is going bad. You should still be able to feel, see or hear the fan.

Well if those are normal temps than there must be something else that's causing me to blue screen while I play games..

 

[k1114]

Bsods will point to a file and also give a code. If you have auto restart upon crash you can go to the reliability center (start and type reliability, it should show up) click the date, right click the bsod and click view technical details. Tell me the bccode.

 

[JEGuitarist]

Bsods will point to a file and also give a code. If you have auto restart upon crash you can go to the reliability center (start and type reliability, it should show up) click the date, right click the bsod and click view technical details. Tell me the bccode.

This is all I can recover from it.

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: 1a
BCP1: 0000000000041287
BCP2: 0000000000000008
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[k1114]

1a is a memory error which isn't necessarily a hardware issue since software can cause a memory error. For now you can run memtest to test the ram. http/www.memtest.org/#downiso You'll have to run it off a cd or flash drive. Usb would be easier with the usb installer.

 

[JEGuitarist]

1a is a memory error which isn't necessarily a hardware issue since software can cause a memory error. For now you can run memtest to test the ram. http/www.memtest.org/#downiso You'll have to run it off a cd or flash drive. Usb would be easier with the usb installer.

Alright, tried it with multiple methods (USB, CD, and even tried a DVD) its refusing to boot off of any of them. I can here the drive spin then it just boots like normal. I know I'm doing it right as I altered the boot order to run the USB first (no luck) and then the CD drive first (no luck) any ideas? Bios version is Insyde F.53..it has a built in memory test in the Diagnostics tab, not sure if it'd be the same though

 

[k1114]

Are there any usb settings in the bios? You could try that memory test, not sure if it'll be as good though.

 

[JEGuitarist]

Are there any usb settings in the bios? You could try that memory test, not sure if it'll be as good though.

There was boot from usb key/drive and boot from usb CD drive. and that memory test in the bios said everything was fine...though I have a feeling its certainly not all fine.. haha

 

[JEGuitarist]

Okay, just had my first bluescreen since the memory check. This time bccode is C2. Got a pic of the bluescreen as well.

On a side note...I'm starting to think this thread should be called frequent blue screens

 

[k1114]

Use bluescreenview, there is a "caused by driver" column which will point to a file. http/www.nirsoft.net/utils/bluescreenview.zip

 

[JEGuitarist]

Use bluescreenview, there is a "caused by driver" column which will point to a file. http/www.nirsoft.net/utils/bluescreenview.zip

That program says ntoskrnl.exe (for the bluescreen that was related to memory.) and this bluescreen was caused by win32k.sys

 

[k1114]

Seems to be hardware related. Without memtest I couldn't say for sure but ram would be my guess.

 

[JEGuitarist]

Seems to be hardware related. Without memtest I couldn't say for sure but ram would be my guess.

I bought a new ram stick from newegg around the time the bluescreens started...do you think its possible it was a faulty card? Or should I try swapping the two sticks locations and see if it continues?

 

[k1114]

Mixing ram will sometimes have issues. Just take out the old one or new one and see if it stops.