Hello guys, i have "HP 620" notebook that I'm trying to fix for a friend. He was working in the notebook until suddenly the blue screen appeared, after that, the notebook couldn't go past the OS logo, then the blue screen reappears. I tried to install a new version of Windows 7 and it went well until the the following error appeared when trying to locate the installation path
"No drives were found. Click Load Driver to provide a mass storage driver for installation."
I have installed several drivers for this laptop from Hp without success, all the drivers I downloaded were incompatible.
note: at the bottom of the laptop, it says that the OS is "Windows 7 Pro OA".
how can I solve this problem? Could the HD have gone dead so suddenly? If so, how can I know that? Or could the HD have lost connection with the Motherboard? please guys, I'm open to any suggestions or solutions. Thanks.
"No drives were found. Click Load Driver to provide a mass storage driver for installation."
I have installed several drivers for this laptop from Hp without success, all the drivers I downloaded were incompatible.
note: at the bottom of the laptop, it says that the OS is "Windows 7 Pro OA".
how can I solve this problem? Could the HD have gone dead so suddenly? If so, how can I know that? Or could the HD have lost connection with the Motherboard? please guys, I'm open to any suggestions or solutions. Thanks.
/www.techsupportforum.com/forums/f16/solved-no-drives-were-found-vista-installation-310204.html
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