HP dms-1020ea won't recognise my logitech mouse

loobytoo

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Mar 25, 2010
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I've previously plugged my mouse's usb into other laptops and have got a 'new device added' message and it's worked instantly - but my new HP is just ignoring it.

I installed all the automatic updates and restarted the PC as the offline support suggested but still nothing has happended.

Anyone know what the problem is?
 

ampedal

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Aug 27, 2009
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what version of windows are you using?

you may need to go to the mouse manufacturer's website on a separate computer, download the mouse drivers onto disk/usb, and install them on the new computer by using a different mouse...
 
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