Hello all,
I just got finished repairing an HP Elitebook 6930p. All is well except for a fatal flaw-- the computer will instantly freeze indefinitely if I unplug it, and if I boot the system on the battery, it won't log on to Windows-- it'll just freeze. I have tried using different batteries and I've tried numerous hard resets. What could the problem be? I don't think it's a software proble, because even when I was installing Windows it froze a couple of times because I had unplugged it.
I really do need help with this, as the battery is absolutely essential to a laptop (of course it is) and there shouldn't be any reason that this computer should only be used on AC power.
Any help is greatly appreciated. Thanks in advance!
I just got finished repairing an HP Elitebook 6930p. All is well except for a fatal flaw-- the computer will instantly freeze indefinitely if I unplug it, and if I boot the system on the battery, it won't log on to Windows-- it'll just freeze. I have tried using different batteries and I've tried numerous hard resets. What could the problem be? I don't think it's a software proble, because even when I was installing Windows it froze a couple of times because I had unplugged it.
I really do need help with this, as the battery is absolutely essential to a laptop (of course it is) and there shouldn't be any reason that this computer should only be used on AC power.
Any help is greatly appreciated. Thanks in advance!