HP Elitebook 8460p Brick!!!

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joe904

Estimable
Apr 11, 2015
11
0
4,560
0
Hey Guys,

I am troubleshooting a laptop for my mother in law. :pt1cable:
She does not know her admin password or user password. When the laptop starts, it goes directly into the HP login screen. I am not able to get into the Bios or Boot Manager. I have already tried removing the battery and cable for the CMOS and left it off for over 8 hrs. The login still appears. I have seen some desktops that will have a reset button, but I do not see one on this laptop. I am all out of ideas. The USB/DVD drive is disabled so I can not gain access that way to flash the bios. Is there something I am missing, I am all out of answers...
 

joe904

Estimable
Apr 11, 2015
11
0
4,560
0


What proof can I offer you that will show that it belongs to her ??
 
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