Hello everyone
I'm seeking serious help here with my Laptop.
------------
HP ENVY Notebook - 15t-k100 CT
Operating System: Microsoft Windows 10 Home (64-bit) (Upgraded from Windows 8.1)
RAM: 8GB
GPU: Intel HD 4400 / Nvidia Geforce 850M
------------
First, i got this laptop a month ago with Windows 8.1 Installed. There was no problems with it at all.
I upgraded to Windows 10 at release. It was running great with no issues at all (apart from some driver issues that was fixed with updates).
But recently My laptop doesn't go to shutdown or even wake up from sleep. It gives me a black screen infinitly.
This happened after i updated some Intel drivers.
Plus, the integrated Intel HD Graphics drivers keeps crashing often while playing some videos. It's give a message that Intel HD driver crashed and recovered successfully.
This didn't happen when i first upgraded to W10, it's appeared recently (a week). And i tried downloading the driver from HP website but it was mistakenly for HD 5500 (mine is 4400) and couldn't be installed.
I downloaded from Intel website, but didn't fix anything. Tried Intel Update Utility, found newer drivers but didn't fix the problems too.
Upon further inspection with "powercfg /energy" command i got the following message in the spoiler below:
It appeared there are some problems with USB ports too.
I can provide more info if necessary.
Thank You.
I'm seeking serious help here with my Laptop.
------------
HP ENVY Notebook - 15t-k100 CT
Operating System: Microsoft Windows 10 Home (64-bit) (Upgraded from Windows 8.1)
RAM: 8GB
GPU: Intel HD 4400 / Nvidia Geforce 850M
------------
First, i got this laptop a month ago with Windows 8.1 Installed. There was no problems with it at all.
I upgraded to Windows 10 at release. It was running great with no issues at all (apart from some driver issues that was fixed with updates).
But recently My laptop doesn't go to shutdown or even wake up from sleep. It gives me a black screen infinitly.
This happened after i updated some Intel drivers.
Plus, the integrated Intel HD Graphics drivers keeps crashing often while playing some videos. It's give a message that Intel HD driver crashed and recovered successfully.
This didn't happen when i first upgraded to W10, it's appeared recently (a week). And i tried downloading the driver from HP website but it was mistakenly for HD 5500 (mine is 4400) and couldn't be installed.
I downloaded from Intel website, but didn't fix anything. Tried Intel Update Utility, found newer drivers but didn't fix the problems too.
Upon further inspection with "powercfg /energy" command i got the following message in the spoiler below:
It appeared there are some problems with USB ports too.
I can provide more info if necessary.
Thank You.
Power Efficiency Diagnostics Report
Computer Name HP-Z
Scan Time 2015-09-09T07:44:46Z
Scan Duration 60 seconds
System Manufacturer Hewlett-Packard
System Product Name HP Envy 15 Notebook PC
BIOS Date 03/18/2015
BIOS Version F.42
OS Build 10240
Platform Role PlatformRoleMobile
Plugged In true
Process Count 124
Thread Count 1820
Report GUID {7fdd9bc4-18f9-4af6-9617-28ea6c458890}
Analysis Results
Errors
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Input Device
Host Controller ID PCI\VEN_8086&DEV_9C31
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_09DA&PID_010B
Port Path 2
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_9C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8086&PID_9C26
Port Path
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Validity Sensors (WBF) (PID=0050)
Host Controller ID PCI\VEN_8086&DEV_9C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_138A&PID_0050
Port Path 1,5
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Broadcom 43142 Bluetooth 4.0 Adapter
Host Controller ID PCI\VEN_8086&DEV_9C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_0A5C&PID_216C
Port Path 1,7
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_9C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8087&PID_8000
Port Path 1
CPU Utilization: Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 6.23
Platform Power Management Capabilities: PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
Warnings
Platform Timer Resolution: Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 10007
Maximum Timer Period (100ns units) 156250
Platform Timer Resolution: Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 6708
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Maxthon\Bin\Maxthon.exe
Platform Timer Resolution: Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 8088
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Razer\Razer Cortex\main.exe
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name Maxthon.exe
PID 7380
Average Utilization (%) 1.50
Module Average Module Utilization (%)
\Device\HarddiskVolume4\Program Files (x86)\Maxthon\Core\Webkit\MxWebkit.dll 0.62
\SystemRoot\system32\ntoskrnl.exe 0.25
\SystemRoot\System32\win32kfull.sys 0.10
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name Steam.exe
PID 7720
Average Utilization (%) 0.39
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.12
\Device\HarddiskVolume4\Program Files (x86)\Steam\steamclient.dll 0.05
\Device\HarddiskVolume4\Program Files (x86)\Steam\bin\vgui2_s.dll 0.03
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name main.exe
PID 8088
Average Utilization (%) 0.36
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.10
\Device\HarddiskVolume4\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\a60407f3be68f78c08f92470170d47d5\WindowsBase.ni.dll 0.03
\Device\HarddiskVolume4\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\ffaa9902a9d7148d8350a479b37aa3c6\PresentationCore.ni.dll 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name IdleMaster.exe
PID 4428
Average Utilization (%) 0.34
Module Average Module Utilization (%)
\Device\HarddiskVolume4\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll 0.06
\SystemRoot\system32\ntoskrnl.exe 0.04
\SystemRoot\System32\win32kfull.sys 0.03
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name ServiceHostApp.exe
PID 10884
Average Utilization (%) 0.25
Module Average Module Utilization (%)
\Device\HarddiskVolume4\Users\abdel_000\AppData\Local\Pokki\Engine\libPokki.dll 0.24
\SystemRoot\system32\ntoskrnl.exe 0.00
\SystemRoot\system32\hal.dll 0.00
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name System
PID 4
Average Utilization (%) 0.23
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.12
\SystemRoot\system32\hal.dll 0.04
\SystemRoot\system32\DRIVERS\bcmwl63a.sys 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name csrss.exe
PID 676
Average Utilization (%) 0.23
Module Average Module Utilization (%)
\SystemRoot\System32\win32kfull.sys 0.13
\SystemRoot\system32\ntoskrnl.exe 0.07
\SystemRoot\System32\win32kbase.sys 0.00
Information
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 6708
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Maxthon\Bin\Maxthon.exe
Calling Module Stack \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume4\Program Files (x86)\Maxthon\Addons\Misc\MxAddonMisc.dll
\Device\HarddiskVolume4\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9158_none_5091b51ebcb97cdc\msvcr90.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 8088
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Razer\Razer Cortex\main.exe
Calling Module Stack \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpfgfx_v0400.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM Balanced
Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}
Power Policy: Power Plan Personality (On Battery)
The personality of the current power plan when the system is on battery power.
Personality Balanced
Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Balance Video Quality and Power Savings
Power Policy: Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality Balanced
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality
System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Battery:Battery Information
Battery ID Hewlett-PackardPrimary
Manufacturer Hewlett-Packard
Serial Number
Chemistry LION
Long Term 1
Sealed 0
Design Capacity 45120
Last Full Charge 45120
Platform Power Management CapabilitiesSmiley Frustratedupported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported false
S2 Sleep Supported false
S3 Sleep Supported true
S4 Sleep Supported true
Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supported false
Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.
Platform Power Management Capabilities: Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 0
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2601
Maximum Performance Percentage 100
Lowest Performance Percentage 28
Lowest Throttle Percentage 3
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities: Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 1
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2601
Maximum Performance Percentage 100
Lowest Performance Percentage 28
Lowest Throttle Percentage 3
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities: Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 2
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2601
Maximum Performance Percentage 100
Lowest Performance Percentage 28
Lowest Throttle Percentage 3
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities: Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 3
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2601
Maximum Performance Percentage 100
Lowest Performance Percentage 28
Lowest Throttle Percentage 3
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Device Drivers:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Computer Name HP-Z
Scan Time 2015-09-09T07:44:46Z
Scan Duration 60 seconds
System Manufacturer Hewlett-Packard
System Product Name HP Envy 15 Notebook PC
BIOS Date 03/18/2015
BIOS Version F.42
OS Build 10240
Platform Role PlatformRoleMobile
Plugged In true
Process Count 124
Thread Count 1820
Report GUID {7fdd9bc4-18f9-4af6-9617-28ea6c458890}
Analysis Results
Errors
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Input Device
Host Controller ID PCI\VEN_8086&DEV_9C31
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_09DA&PID_010B
Port Path 2
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_9C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8086&PID_9C26
Port Path
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Validity Sensors (WBF) (PID=0050)
Host Controller ID PCI\VEN_8086&DEV_9C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_138A&PID_0050
Port Path 1,5
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Broadcom 43142 Bluetooth 4.0 Adapter
Host Controller ID PCI\VEN_8086&DEV_9C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_0A5C&PID_216C
Port Path 1,7
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_9C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8087&PID_8000
Port Path 1
CPU Utilization: Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 6.23
Platform Power Management Capabilities: PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
Warnings
Platform Timer Resolution: Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 10007
Maximum Timer Period (100ns units) 156250
Platform Timer Resolution: Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 6708
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Maxthon\Bin\Maxthon.exe
Platform Timer Resolution: Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 8088
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Razer\Razer Cortex\main.exe
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name Maxthon.exe
PID 7380
Average Utilization (%) 1.50
Module Average Module Utilization (%)
\Device\HarddiskVolume4\Program Files (x86)\Maxthon\Core\Webkit\MxWebkit.dll 0.62
\SystemRoot\system32\ntoskrnl.exe 0.25
\SystemRoot\System32\win32kfull.sys 0.10
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name Steam.exe
PID 7720
Average Utilization (%) 0.39
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.12
\Device\HarddiskVolume4\Program Files (x86)\Steam\steamclient.dll 0.05
\Device\HarddiskVolume4\Program Files (x86)\Steam\bin\vgui2_s.dll 0.03
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name main.exe
PID 8088
Average Utilization (%) 0.36
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.10
\Device\HarddiskVolume4\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\a60407f3be68f78c08f92470170d47d5\WindowsBase.ni.dll 0.03
\Device\HarddiskVolume4\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\ffaa9902a9d7148d8350a479b37aa3c6\PresentationCore.ni.dll 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name IdleMaster.exe
PID 4428
Average Utilization (%) 0.34
Module Average Module Utilization (%)
\Device\HarddiskVolume4\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll 0.06
\SystemRoot\system32\ntoskrnl.exe 0.04
\SystemRoot\System32\win32kfull.sys 0.03
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name ServiceHostApp.exe
PID 10884
Average Utilization (%) 0.25
Module Average Module Utilization (%)
\Device\HarddiskVolume4\Users\abdel_000\AppData\Local\Pokki\Engine\libPokki.dll 0.24
\SystemRoot\system32\ntoskrnl.exe 0.00
\SystemRoot\system32\hal.dll 0.00
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name System
PID 4
Average Utilization (%) 0.23
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.12
\SystemRoot\system32\hal.dll 0.04
\SystemRoot\system32\DRIVERS\bcmwl63a.sys 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name csrss.exe
PID 676
Average Utilization (%) 0.23
Module Average Module Utilization (%)
\SystemRoot\System32\win32kfull.sys 0.13
\SystemRoot\system32\ntoskrnl.exe 0.07
\SystemRoot\System32\win32kbase.sys 0.00
Information
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 6708
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Maxthon\Bin\Maxthon.exe
Calling Module Stack \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume4\Program Files (x86)\Maxthon\Addons\Misc\MxAddonMisc.dll
\Device\HarddiskVolume4\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9158_none_5091b51ebcb97cdc\msvcr90.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 8088
Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Razer\Razer Cortex\main.exe
Calling Module Stack \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpfgfx_v0400.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM Balanced
Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}
Power Policy: Power Plan Personality (On Battery)
The personality of the current power plan when the system is on battery power.
Personality Balanced
Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Balance Video Quality and Power Savings
Power Policy: Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality Balanced
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality
System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Battery:Battery Information
Battery ID Hewlett-PackardPrimary
Manufacturer Hewlett-Packard
Serial Number
Chemistry LION
Long Term 1
Sealed 0
Design Capacity 45120
Last Full Charge 45120
Platform Power Management CapabilitiesSmiley Frustratedupported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported false
S2 Sleep Supported false
S3 Sleep Supported true
S4 Sleep Supported true
Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supported false
Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.
Platform Power Management Capabilities: Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 0
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2601
Maximum Performance Percentage 100
Lowest Performance Percentage 28
Lowest Throttle Percentage 3
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities: Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 1
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2601
Maximum Performance Percentage 100
Lowest Performance Percentage 28
Lowest Throttle Percentage 3
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities: Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 2
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2601
Maximum Performance Percentage 100
Lowest Performance Percentage 28
Lowest Throttle Percentage 3
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities: Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 3
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2601
Maximum Performance Percentage 100
Lowest Performance Percentage 28
Lowest Throttle Percentage 3
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Device Drivers:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
/h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Sleep-shutdown-and-hibernation-issues-after-upgrading-to/td-p/5213861
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