HP laptop keyboard num key keeps pressing

omarhisham

Prominent
Dec 5, 2017
4
0
520
1
Hi all,
My hp laptop Model (15-n243sx) keeps displaying num 7(when turning off the numlock right arrow keeps pressing instead) from numpad as if the key is physically stuck (it is not, and on pressing it nothing happens) and sometimes the touchpad would stop working until a keyboard button is pressed.
Tried the following:-
1.Booted in safemode the issue still persists.
2.Uninstalled the keyboard and touchpad drivers.
any suggestions would be appreciated.
 

omarhisham

Prominent
Dec 5, 2017
4
0
520
1
Try disabling the palm-check (or palm tracking) option or tuning it down to minimum, from mouse settings in Control Panel and see if it helps.
 

omarhisham

Prominent
Dec 5, 2017
4
0
520
1
UPDATE:
Touchpad driver issue had to uninstall and reinstall the latest Synaptics driver from hp support site and Voila! everything is back to normal.
:D
 

lehieu531

Prominent
Dec 26, 2017
1
0
510
0
I have the same situation with my Hp laptop. It auto preshing f1 when turn on.
If you solved your problem, please share it :(
 

omarhisham

Prominent
Dec 5, 2017
4
0
520
1
Try disabling the palm-check (or palm tracking) option or tuning it down to minimum, from mouse settings in Control Panel and see if it helps.
 

shmoochie

Prominent
May 10, 2018
157
0
410
57
If you already reinstalled drivers, then I would remove the keyboard, inspect the ribbon, and make sure it is seated properly. Oh and can you try plugging in an external keyboard to see if the issue persists?
 
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