HP laptop keyboard num key keeps pressing

[omarhisham]

Hi all,
My hp laptop Model (15-n243sx) keeps displaying num 7(when turning off the numlock right arrow keeps pressing instead) from numpad as if the key is physically stuck (it is not, and on pressing it nothing happens) and sometimes the touchpad would stop working until a keyboard button is pressed.
Tried the following:-
1.Booted in safemode the issue still persists.
2.Uninstalled the keyboard and touchpad drivers.
any suggestions would be appreciated.

 

[omarhisham]

UPDATE:
Touchpad driver issue had to uninstall and reinstall the latest Synaptics driver from hp support site and Voila! everything is back to normal.
😀

 

[omarhisham]

UPDATE 2:
Issue came back 10 minutes later, still looking for answers.

 

[lehieu531]

I have the same situation with my Hp laptop. It auto preshing f1 when turn on.
If you solved your problem, please share it 🙁

 

[omarhisham]

Try disabling the palm-check (or palm tracking) option or tuning it down to minimum, from mouse settings in Control Panel and see if it helps.

 

[xarinritu9]

i have the same problem.

 

[shmoochie]

If you already reinstalled drivers, then I would remove the keyboard, inspect the ribbon, and make sure it is seated properly. Oh and can you try plugging in an external keyboard to see if the issue persists?