HP laptop will not start up if Logitech wireless USB mouse connected

tmgl83

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Nov 11, 2013
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I have an HP Mini 311 laptop running Windows 7. I use a Logitech M305 mouse with my laptop. The mouse is wireless. If I leave the small USB device that connects to the mouse in the laptop when I turn it on or restart the laptop will not boot all the way to windows. It will get to an HP screen and just keep refreshing that screen and never boot up. If I forget to take it out before turning the laptop on and it gets to this screen and I pull out the USB connector then it will continue to load Windows.

I went and bought a new mouse - Logitech M325 - and I have the same problem. Is this due to the brand of mice I buy or due to the laptop?

I would really appreciate any suggestions.
Thank you.
Tim
 

tmgl83

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Nov 11, 2013
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I bought a brand new Logitech mouse today and when I installed it the issue still occurred even with the new mouse.
 

madfisch

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Jan 14, 2014
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Hi Tim

Not sure if this still is usefull, but I had the same problem and found a solution that worked for me.
It seems HP-laptops have issues with logitech wireless (or vice versa).
I got around it by accessing the BIOS at startup. There is an option in "BIOS settings" (or something like that) where you can chose to disable "USB legacy". After doing so I have had no problems.
USB legacy enables your laptop to access external USB-ports at startup - which should not be necessary with laptops..

Hope this can help. Glad I found out so I don't have to remove the stick at every startup :)

/Rasmus
 
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