HP or Asus which should i get?

[la321]

Are asus laptops good? i'm trying to figure out which laptop to get http/www.sears.com/asus-15.6inch-k55n-rin4-notebook-pc-w-amd/p-00332956000P?prdNo=10&blockNo=10&blockType=G10 or http/www.sears.com/hp-envy-6-1014nr-15.6inch-led-sleekbook-pc/p-00333212000P?prdNo=5&blockNo=5&blockType=G5

 

[la321]

tried that it asked for me to extract then said these files already exist i click yes to all to overwrite

 

[Maxx_Power]

tried that it asked for me to extract then said these files already exist i click yes to all to overwrite

That's fine, overwrite existing files. Did it auto run the BIOS updater ? If not, you'll have to find where it extracted the files to and run it.

 

[la321]

its in downloads file 44CN43WW it just disappears nothing pops back up after extracting bio updater doesn't start

 

[Maxx_Power]

its in downloads file 44CN43WW it just disappears nothing pops back up after extracting bio updater doesn't start

Then navigate that folder and manually run the executable in that folder with Admin permissions.

Once you un-7zip the original file, you'll get a *.zip file. Unzip this ENTIRE zip file to a folder, say one on the desktop. Open this folder, you'll see a bunch of files and 2 folders. One of the 2 folders is named winflash. Inside, there will be an executable file, you should try running that with Admin permissions.

 

[la321]

bios updater appeared after the scan it was restarted

 

[Maxx_Power]

bios updater appeared after the scan it was restarted

So did you manage to update the BIOS ?

 

[la321]

Phoenix UEFI winflash utility pops up then it says programming bios region and asked to restart my computer which i did after restarting nothing happened

 

[Maxx_Power]

Phoenix UEFI winflash utility pops up then it says programming bios region and asked to restart my computer which i did after restarting nothing happened

Okay, "nothing happened" after a BIOS update indicates success. It means you have the newest BIOS firmware for your laptop. It should have fixed some issues including the Wifi connectivity problem.

So, observe your laptop and see if it still have streaming issues from online videos. If that stops, then this BIOS update did the trick, if not, then more digging is required to find the root cause.

 

[Brett928S2]

Hi

I own a Laptop repair company in the UK....

My opinion on whether to buy an ASUS or an HP is easy...

HP EVERY TIME...

The reason, we can buy ALL HP parts easily, ASUS parts are absolutely appalling to try and find...

I have some VERY nice Asus lappies stored in my workshop that I will NEVER be able to repair...

All the best Brett

 

[la321]

Okay, "nothing happened" after a BIOS update indicates success. It means you have the newest BIOS firmware for your laptop. It should have fixed some issues including the Wifi connectivity problem.

So, observe your laptop and see if it still have streaming issues from online videos. If that stops, then this BIOS update did the trick, if not, then more digging is required to find the root cause.

i'm still having the issue

 

[Maxx_Power]

i'm still having the issue

Can you try the computer at someone else's house or a different location with WiFi access and see if the issue still exists ?

 

[la321]

yes i'll try that

 

[la321]

i haven't been able to take my laptop out because had to have surgery. does the signal matter? the bars are full but i tried it through ethernet one time i didn't have the issue of them freezing

 

[Maxx_Power]

i haven't been able to take my laptop out because had to have surgery. does the signal matter? the bars are full but i tried it through ethernet one time i didn't have the issue of them freezing

Hope you recover soon. The wi-fi signal bar can only tell you what the strength of the signal at the laptop is, it doesn't tell you much about driver/hardware/compatibility/router issues. For example, you COULD have one of those routers that drops signal once in a while on wi-fi due to overheating of the radio/amplifier circuitries but the ethernet stays up because it is independent.

 

[la321]

Hope you recover soon. The wi-fi signal bar can only tell you what the strength of the signal at the laptop is, it doesn't tell you much about driver/hardware/compatibility/router issues. For example, you COULD have one of those routers that drops signal once in a while on wi-fi due to overheating of the radio/amplifier circuitries but the ethernet stays up because it is independent.

I don't seem to be having the freezing problem anymore. thanks and is there another way i can open websites in another tab by clicking the left and right buttons at the same time besides pressing crtl? or lenovo doesn't have this feature like dell does

 

[la321]

is there anyway i can scroll and open new tabs by pressing the left and right buttons at the same time to scroll up and down like with my dell does lenovo have this feature i can't seem to find how do do it

 

[Brett928S2]

is there anyway i can scroll and open new tabs by pressing the left and right buttons at the same time to scroll up and down like with my dell does lenovo have this feature i can't seem to find how do do it

Hi

Read the manual...



CLOSING due to age... but please start another thread if you are still having problems , which I will answer promptly...

All the best Brett

 

[Brett928S2]

This topic has been closed by Brett928S2