HP or Asus which should i get?

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la321

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Jun 14, 2012
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i don't see where i can enable clicking to scroll with thouch and open new tabs by pressing left and right buttons at the same time its not in the mouse settings
 

Maxx_Power

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Jul 17, 2012
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If it is just Flash and live video, then it most likely is still software-driver related. Since you have already tinkered with some of both, perhaps you can try running some diagnostics to see if there are instabilities due to thermal or other issues.

Download OCCT (google it), and do a GPU stress test for 1 hour or more, and if you are not seeing any artifacts or freezing, the hardware should be okay. Once you have done that, try the OCCT/Linpack test for CPU to make sure that part is working fine too at its limits.

Beyond this, you may have to do some more driver updates/setting tinkerings in both Flash video player and video card driver control software to make this problem go away.



 

Pyree

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Be careful with that claim. Only the more expensive model comes with that.
 

Maxx_Power

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Jul 17, 2012
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Yeah, I got the information as a summary from here:

http://forum.notebookreview.com/asus/487940-asus-rma-warranty-guide.html

The only ASUS laptops/notebooks that doesn't come with the 2 year that I know of are the EEE varieties. All other ASUS laptops sold by authorized retailers ended up with 2 year warranties.

I suppose the EEE's are cheaper, as they are netbooks, is that what you mean ?

"All Asus notebooks sold worldwide carries either a 1 or 2 year standard limited hardware global warranty with the exception of the V1S/V2S and Lamborghini VX5 - these come standard with a 3 year global warranty*. Most Asus notebooks sold in the US and Canada even comes with a 1 year accidental damage warranty (ADW) which is activated upon your notebook registration which must be filled out and submitted within 60 days of purchase (do not confuse the registration as a means of extending your 1 year ADW by another year). The limited hardware warranty covers all internal hardware components as well as the AC power adapter. The primary battery is covered for only 1 year regardless of a 2 year limited hardware warranty or an extended warranty purchase. The ADW covers the same hardware mentioned in the limited hardware warranty but will also cover damages caused by unexpected power surges, fire, drops, and liquid spills. ADW and servicing is offered only in North America.

* Apparently, Asus call centers in North America are not always aware about the 3 year warranty on the V1S/V2S and Lamborghini VX5 notebooks. If you are brushed away by Asus, try calling your Asus reseller and have them contact Asus headquarters to setup an RMA on your behalf (thanks to Ken at GenTechPC for providing this information.)

For EeePCs, the standard 1 year limited hardware applies. EeePC batteries and accessories are only covered for 6 months. The limited hardware warranty is only valid at your local/regional place of purchase, ie not global, except for limited special models. No ADW is offered on EeePCs.

A Zero bright dot guaranty also applies to most Asus notebooks sold in the US and Canada. If your notebook LCD display shows even a single bright dot within 30 days of purchase, Asus will replace your notebook's screen at their cost. This screen warranty does not apply to EeePCs.

In the US, extended warranties are available for both notebooks and EeePCs. For notebooks, most resellers will offer the option to extend your standard warranty by one additional year of either North America warranty ($89 USD) or Global warranty ($119) of your choice. For EeePCs, you will need to contact Asus directly for the extended warranty option at EeePCwarranty@asus.com. Notebook extended warranties must be purchased and registered within 90 days of your notebook original purchase date while EeePC extended warranties must be purchased and registered within 30 days of your netbook purchase date.

If you plan on purchasing an Asus refurbished notebook, note that Asus only provides 3 months limited hardware warranty. This warranty length is extremely lacking when compared to the industry standard of 1 year. Although refurbished systems are generally safe to purchase, the fact that Asus offers such a limited warranty would make an Asus refurb purchase a gamble. Unless you are planning to do significant modifications that would void your manufacture warranty, the average consumer should look at purchasing a 3rd party warranty policy such as SquareTrade.

Asus notebooks sold at brick and mortar retail stores such as Best Buy and MicroCenter are subjected to a different set of warranty terms. It should be noted that Asus notebooks sold at these retail channels are not global limited hardware warranties, do not carry the accidental damage warranty, and are not eligible for the extended warranty from Asus. Any warranty extensions must be from Best Buy's in-house warranty. With that said, there have been a few cases reported on the forum where Asus notebooks purchased from Best Buy was able to and successfully be repaired at an overseas Asus service center. However, this may just be a fluke and one should not consider this as the norm. "
 

Maxx_Power

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Jul 17, 2012
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Crysis2.exe ? Were you playing the game while running OCCT ? If you have never played Crysis 2 on your computer and you got that problem, I'd suspect some kind of malware/virus infection masquerading itself.
 

Maxx_Power

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Jul 17, 2012
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Do you have any temperature data from OCCT ? If OCCT doesn't pick up the temperature sensors, try HWMonitor (google it, free download). It'll tell you your temperatures so you can start up HWMonitor, start up OCCT, run GPU-stress test, and leave it for an hour. Afterwards, close OCCT and look at the maximal values column logged by HWMonitor, look for the GPU entry (you may have to scroll down), and see what the temperatures soared up to.
 

Maxx_Power

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Jul 17, 2012
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That sounds like it is for CPU, if HWMonitor isn't telling you the GPU temperatures, try using GPU-Z instead (google that too, it is also free). In one of the tabs in GPU-Z, it can report GPU temperatures. Try OCCT with GPU stress and leave GPU-Z open to see what temperatures are like (you may have to click on the GPU-temperature graph a few times to find max value instead of time logs).
 

Maxx_Power

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Jul 17, 2012
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Yeah, that helps. So you have an integrated GPU on the CPU, the Intel HD3000. It doesn't seem like that's the issue.

Based on the freeze in your youtube video you linked to, I suspect the MOST likely issue is a lack of bandwidth (internet connection bandwidth or router-wireless-laptop bandwidth).

If you have the Lenovo V570, a BIOS update solves some wifi connectivity issues (where the connection drops and reconnects behind the scenes, likely causing the issue you are experiencing.)

See the url below for the V570 wifi issue and solution (via a BIOS update, which you can get online from Lenovo support website):

http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/V570-Wireless-issues/td-p/676219

I'm hoping this is it.
 
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