HP Pavilion 15 Hard Drive Crackling/Tapping

[JoeRitsy]

I've been through 2 HP laptops already. Both were returned because they had the same problem: A semi-loud tapping noise, in sync with the hard drive light on the side of the laptop.

After returning the second laptop I went back to best buy and they said that there was nothing wrong with the first laptop I'd returned. Afterwards I went to Costco and bought a 3rd HP laptop which was a different model, but the problem is still there.

So the question is: Should I return this laptop and boycott HP, or is this just a normal sound that HP laptops make?

Video: https/www.youtube.com/watch?v=XHDG1cMo0MA

 

[Colif]

i can't hear anything on the video, I turned all my sound to max so if there had been a loud noise at end I would now be deaf. You may need a better microphone.

Other way to see if its a drive problem is run something like HDTune trial or Crystal Disk mark on hdd and check them out.

 

[dudeman509]

Those are normal hard disk noises...

It's just not a quiet one.

And it's incredibly busy right there thrashing around all over the place.

 

[D_Know_WD]

Hi there JoeRitsy,

I would agree with the other guys. You HDD is most probably fine.
Just test it with a brand specific tool that can provide a SMART report. Look for pending/reallocated and uncorrectable sectors.

Keep in mind that it is always a good idea to back up the data you can't afford to loose.

I believe you can consider getting a laptop with an SSD. There are no moving parts over there and they make no sounds.

Cheers,
D_Know_WD