Hp Windows 10

NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.

If the touchpad is not working, try the following and see if it fixes it...

1. Go into "Control Panel".
2. Click "Hardware and Sound".
3. Now click "Mouse and Touchpad".
4. Now go to "Additional mouse options".
5. The Mouse Properties window will open. In here click on your device.
6. Make sure your device is set to enabled. If it isn't then click "Enable Device".
7. Exit both that screen and "Control Panel".

Also, you might want to check for updates to your drivers, including the Synaptics drivers.

If this does not help, and an external mouse works fine, then it may well be a hardware issue.

 

kajalkumari14ka

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Jan 11, 2018
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kajalkumari14ka

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Jan 11, 2018
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MERGED QUESTION
Question from kajalkumari14ka : "Hp Windows 10"

External keyboard is also not working so that I can type password..I still stuck at lockscreen.plz help me
 
We can't help get past a lock screen. The external keyboard should work, as long as you turned off the laptop before connecting it, connected the keyboard and then turned on the laptop. If it won't work even then, there is a problem with the device and you need to contact the manufacturer.

We, however, cannot help bypassing any lock screen, or other similar issue. Please read the following thread... http://www.tomsguide.com/forum/id-2317968/read-passwords-lock-codes-pin-numbers.html
 
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