huawei p8 lite 2017

[glinma]

Hi i have a small issue with my phone, after replacement of my new fingerprint a cant turn on my phone but if i disconnect fingerprint its works well, i allready try change fingerprint for new one and still the same problem. Thank you for answer.

 

[webworkings]

Are you, by any chance, using anything on the device that could be interfering with the sensor? If you are using any kind of launcher, that can make it have issues. If not that, were any other changes made to the phone prior to the problem starting?

 

[glinma]

Are you, by any chance, using anything on the device that could be interfering with the sensor? If you are using any kind of launcher, that can make it have issues. If not that, were any other changes made to the phone prior to the problem starting?

Nothing like that, the think is.. I changed the display and the back cover because they were broken and I took a fingerprint from the old cover and put it in a new one but did not respond when I tried to start the phone. It switched on after when I disconnected my fingerprint. I thought it was a fingerprint error, so I bought a new one, but the error persists.

 

[webworkings]

OK I am a tad confused. To me a fingerprint is the fingerprint sensor that comes in a phone to allow you to unlock it. So what are you referring to?

 

[glinma]

OK I am a tad confused. To me a fingerprint is the fingerprint sensor that comes in a phone to allow you to unlock it. So what are you referring to?

Exactly what i write in my first comment. After change my display and BACK COVER (with a fingerprint sensor) i Cant turn on my mobile, BUT if i disconnect fingerprint sensor from motherboard, mobile is working fine and i want to know why if my fingerprint sensor was working fine before. And it is not problem of fingerprint sensor because i already bought new one and there is the same issue.

 

[webworkings]

So the display you got as the replacement is not allowing for the scan. Then there is something wrong with the display. You may have to contact the company you got it from and have them exchange it for one that will function correctly.