Solved! i already have a netflix account. how do i sign into it on a roku tv?

[acabrina1]

I try to watch Netflix on my sanyo roku tv. each time i get an error code ui-803 106038. it keeps telling me that it cant connect. However the connection is great signal strong, wifi connected/enabled . i removed the channel from roku and added it back. the netflix screen comes on but just sits...nothing moving... frozen like an iceberg now for 10-12 minutes

 

[jsmithepa]

However the connection is great signal strong

Not good enough. I need to hear, "I can youtube" "Hulu" whatever from TV. In fact I want to hear that you ran a network diagnostic on TV and it passed.

After that I suggest reset to factory/firmware update.